Exchange available within 14 days of original receipt.
No exchange on sale items.
All merchandise must be in new, resalable condition, and include all tags and be in the original packaging unopened.
No credit will be given on shipping costs, and you are responsible for paying shipping to send the item back to us.
You must contact us for authorization on an exchange before mailing it back.Mailing an item back does not automatically result in an exchange.An exchange will not be approved if the item is not in its original condition when we receive it.
To avoid having to make an exchange measure your dog before making a purchase, and call us if you have any questions, 608-335-1917.